Pool repair on Mallorca: the cause first, the invoice after.
If your pool is losing water, the pump will not start or the water stays cloudy, you do not need maintenance. You need a repair.
We come out to you even if you have no service agreement with us. A single job is enough. You write to us, we look at the installation, and you find out what is wrong.
At the first diagnosis we measure and test until the cause is established. That includes the pressure readings at the filter, the current draw and running noise of the pump, the tightness of the pipework, the condition of the valves and the function of the controls and dosing units. Only then do we talk about parts and costs.
A large share of faults can be put right the same day, because the cause is a seal, a worn bearing, a blocked line or a wrongly set valve. Where something has to be replaced, we show you what the parts cost and we do not fit the most expensive option by default.
Anything that calls for a licensed trade, such as work on the house installation or the electrical distribution board, we pass to firms we have checked. We obtain the quotes, review them and oversee the work, so that you still have only one point of contact.
What we do not take on is work on the pool surface. A new liner, new tiles or new rendering is a job for a pool builder. If the cause lies there, we say so clearly instead of taking your time and money for attempts.
We work across the whole island. Travel is included in the first diagnosis, wherever on Mallorca your property is.
What we repair
- Pumps: bearings, seals, impeller, motor and connection
- Filtration: sand filters, cartridges, multiport valves and backwashing
- Leak tracing in the pool, the pipework and the plant room
- Pipework, fittings, isolating and non-return valves
- Skimmers, inlet nozzles and main drain
- Dosing units and salt electrolysis, including cells and probes
- Heat pump and pool heating: connection, flow and fault finding
- Controls, timers and wiring of the pool installation
- Underwater lighting and spotlights
- Covers, roller shutters and slatted covers
- Overflow channel and balance tank
- Pool robots and cleaning units
Why this is the sensible route.
No contract needed
You do not need ongoing care. A single job is enough, and after that you are free to decide.
The cause comes first
We do not replace parts on suspicion. Whatever we charge for, we can explain to you beforehand.
A fixed diagnosis
The first diagnosis costs 200 euros plus IVA, travel included. You know what this step costs before it happens.
Island wide
We drive anywhere on Mallorca, including the inland villages and the more remote stretches of coast.
Your language
You describe the fault in your own language and you get the answer in your own language, with no translation in between.
Put in writing
You receive the findings, the work carried out and the parts fitted in writing. That helps next time and it helps at a sale.
You see what we see.
A portal of your own for every owner. No email trail, no collected invoice at the end of the year – simply the current state of your property, open to you at any time.
- Every report in one place: the latest at the top, every earlier one open again at any time.
- Meter readings with a comparison value: if consumption rises for no reason, you see it straight away.
- Pool values with a target range: chlorine and pH over time, with outliers marked.
Grounds
- Garden and planting
- Irrigation checked
- Terraces and paths
- Exterior lighting
Pool and plant
- Water values measured
- Filter and pump
- Pool surface
- Meter readings taken
Building
- Interior round
- Damp and odours
- Windows and shutters
- Building services running
Recommendation
- What to do now
- What is being watched
- What can wait
A schematic illustration. The checkpoints are set individually for your property when the care begins – the structure then stays unchanged, so that the reports remain comparable.
Common questions
What does the first diagnosis cost?
Do I have to be a client of yours?
My pool is losing water. Will you find the leak?
How quickly can you come?
Do you repair liners, tiles or rendering in the pool?
Do you work on the electrics?
Tell us what is not working.
Describe the fault in two sentences and send a photo of the plant if you can. Then we know in advance what to bring.
We usually reply within one working day. If it is urgent, please call us directly – that is quicker than any form.
More services
Finca & property care
Regular checks on your property, preparation before you arrive and a watchful eye while you are away.
Garden care
Mediterranean gardens, irrigation and outdoor areas – tended to suit the island’s climate rather than central European habits.
Pool maintenance
Water values, plant and pool care – checked regularly, so the pool stays ready to use and the installation comes to no harm.
Areas: Palma & Son Vida · Calvià · Santa Ponsa · Andratx & Port d'Andratx · Pollença · Alcúdia